Terms & Conditions
Clear rules for fast, transparent partnerships.
These terms govern any engagement with WebBrains Media. They are designed to keep projects moving quickly while protecting both sides. If you need custom legal language, let us know and we will collaborate with your counsel.
What to expect
We believe in written scopes, fast communication, and respectful escalation paths. The sections below summarize our default policies.
Engagement basics
- •We scope every project in writing with deliverables, dependencies, and payment cadence.
- •Work starts after the initial invoice or retainer clears unless otherwise agreed.
- •Change requests are estimated separately so timelines stay honest and traceable.
Intellectual property
- •You own the final code, assets, and documentation once invoices are paid in full.
- •We reserve the right to reuse underlying frameworks and utilities that are not client-specific.
- •We may showcase anonymized work in our portfolio unless an NDA prohibits it.
Confidentiality
- •All sensitive materials stay inside our secured tool stack with least-privilege access.
- •We will sign mutual NDAs on request and align on data-handling rules before kickoff.
- •If a third-party vendor is required, we will disclose it and collect written approval.
Payments + cancellations
- •Invoices are Net 15 unless a different schedule is outlined in the SOW.
- •Late payments pause delivery after a 5-business-day grace period.
- •Either party may terminate with 14 days notice; completed work and booked time remain billable.
Disputes + support
We aim to resolve issues directly within 5 business days. If we cannot, we will escalate to arbitration in New York, NY under AAA rules. Neither party is liable for indirect or consequential damages.
Let’s talk
Need a signed SOW, procurement docs, or clarifications? Reach out anytime — we answer within one business day.